News
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Publicly owned train operators leading digital ticketing revolution
England's publicly owned train operators hit 80% usage of digital tickets.
Pay As You Go ticketing, improved customer experience on the train operator’s booking tools and the popularity of digital products such as barcode season tickets drives change.
Modernising fares and ticketing makes it simpler and easier for customers to find, buy and store the best value ticket.
Publicly owned operators go the full 90 for community football clubs
From the Premier League to grassroots football, the whistle has blown for the start of the season, with thousands of supporters, players and their families using rail to cross the country in support of their team.
Rail passengers in the North to benefit from simpler fares and cheaper tickets thanks to public ownership
Passengers in the North of England can benefit from cost and carbon savings through a new customer initiative that expands the availability of Advance tickets across government owned train operators.
DFTO chief executive, Robin Gisby, responds to ORR review of train operator's revenue protection practices
The chief executive of DFTO, Robin Gisby, has responded to the Office of Rail and Road (ORR) review of train operator's revenue protection practices.
Operators in public ownership to keep customers moving during disruption
LNER, Northern and TransPennine Express will allow customers to travel on each other's services during any short-notice or on-the-day cancellations.