News

LNER, Northern, TransPennine Express and Southeastern all provide ‘Friendly Wi-Fi’ networks

Network Rail are also signed up to the shared safety standard that blocks access to inappropriate content

The Friendly Wi-Fi stamp provides passengers, families and parents with confidence that only safe internet can be accessed while on-board and at stations.

England's publicly owned train operators hit 80% usage of digital tickets.

Pay As You Go ticketing, improved customer experience on the train operator’s booking tools and the popularity of digital products such as barcode season tickets drives change.

Modernising fares and ticketing makes it simpler and easier for customers to find, buy and store the best value ticket.

From the Premier League to grassroots football, the whistle has blown for the start of the season, with thousands of supporters, players and their families using rail to cross the country in support of their team.

As thousands of young people across the country get their A-level results tomorrow, TransPennine Express and the five other train operators in public ownership are encouraging them to consider an apprenticeship in the rail industry.

The Department for Transport (DfT) has confirmed that West Midlands Trains – who operate services under the West Midlands Railway and London Northwestern Railway brands - will transfer to public ownership on Sunday, 1 February 2026.

Passengers in the North of England can benefit from cost and carbon savings through a new customer initiative that expands the availability of Advance tickets across government owned train operators.

Train operators in public ownership say Disability Pride Month is an important reminder of the role they have to play in ensuring that disabled passengers not only have access to the railway—but feel seen, supported and proud of who they are when they travel.

Passengers across London and Essex will be travelling on publicly-owned train services from this Sunday (20 July 2025), as c2c’s services become the next to be brought into public ownership through government plans to restore pride in the railways.

TransPennine Express have become the latest publicly owned train operator to achieve White Ribbon accreditation by developing a three-year action plan to tackle abuse, harassment and violence against women and girls.

Train operators in public ownership have begun co-ordinating their maintenance plans at Heaton depot in Tyne & Wear in an efficiency drive that is expected to be rolled out across the country.

Publicly-owned train operators serving West Yorkshire are working with West Yorkshire Combined Authority and Network Rail on a trial to improve the travel experience for residents who have a blind person’s travel pass.

London North Eastern Railway (LNER) is proving the industry leading power of a publicly owned railway by delivering growth, innovation, long-term value and record customer numbers on the East Coast Main Line.